Shipping policy

Thank you for shopping with ANF Support. This policy explains how we process, ship, and deliver your order.

Order processing

Orders received before the day’s carrier pickup ship the same business day. Orders received afterward, on weekends, or holidays ship the next business day.

Shipping rates

Shipping rates are calculated at checkout based on your delivery address and the shipping option you select. All available rates and delivery options are shown before you complete your purchase.

Delivery estimates

Delivery times vary by destination and carrier, are estimates only, and begin from the day your order ships — not the day it is placed. We are not responsible for delays caused by carriers, weather, or customs processing.

Tracking your order

You will receive a shipping confirmation email with a tracking number as soon as your order ships. Tracking may take 24–48 hours to update after the label is created.

Address accuracy and changes

Please double-check your shipping address at checkout. If you spot an error, email info@anfsupport.com as soon as possible with your order number — we can usually correct an address before the order ships. Once a package is with the carrier we are unable to reroute it, and we are not responsible for orders shipped to an incorrectly entered address.

International orders

If international shipping options are available for your address, they will be shown at checkout. Any customs duties, import taxes, or brokerage fees are the responsibility of the recipient.

Damaged, lost, or missing deliveries

If your order arrives damaged, or your tracking shows delivered but the package is missing, email info@anfsupport.com within 7 days with your order number (and photos in the case of damage). We will work with the carrier to resolve the issue and replace or refund your order where appropriate.

Returns and refunds

For information about returns, exchanges, and refunds, please see our Refund Policy.

Questions

We're here to help — email us at info@anfsupport.com.